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The Luxe Beauty Co.

Cancelation Policy

 

Moving forward we are implementing a strict cancelation policy to help us as a small appointment based business. Please understand this policy does not allow for profit but simply helps to cover the cost of our wages and lost time if you do not cancel with sufficient notice.

 

To make an appointment we now require credit card details which are securely stored online through MINDBODY for use only in the following circumstances:

 

  1. Same day cancelation (within 24hrs of appointment) incurs 20% fee of the treatment cost but will only be charged if the space does not get filled at short notice.

  2. NO SHOW incurs a 50% charge of the treatment cost.

 

 

Text and Email reminders are sent 2 days before booking to avoid this situation. Please ensure you opt-in to receive appointment reminders from us.

 

Thankyou for your understanding.